I’m not a sophisticated traveller. I’ve stayed at 5 stars hotels as well as the most basic hostels you could imagine. When I travel – which is what I’ve been doing full time since September 2015 – I like my accommodations to cover the basics: a comfortable bed, preferably a private toiled and wi-fi. If I can get extras, I like to have an espresso machine, a bike to rent and if I am staying longer a washing machine and a kitchenette. I consider myself a seasoned traveller and that’s why I think I can finally compile an Airbnb vs Hotels pros and cons list. I am not a football fan ( I don’t even know the rules, but I am going to use the same scoring system below).
To write this article, I was just checking my Airbnb profile and I realised I’ve booked accomodation in 14 countries, including some beautiful properties in Malta, Matera, New York, Paris, Berlin, Melbourne, Mumbai, Dorset (when I was working with Airbnb and I stayed in a converted church!!!) or in Coggee, Sydney where the house came with a surfboard and a Nepresso machine.
It was in fact 10 years ago when Airbnb entered the hospitality industry creating a brand new model of sharing economy which was later replicated by Uber, Deliveroo, Boatsetter and my beloved client Spotahome. Yup, 10 years have already passed and I believe, as a full time traveller and digital nomads and having travelled far and wide that I should now share my experiences on the hospitality “battlefield”.
1 SOLO TRAVELLERS: AIRBNB 1 vs HOTELS 0
Reading this survey, I recently found out that I’m not the only solo traveller and I also realised that 74% of people have chosen to use Airbnb when travelling alone to avoid extra charges. The survey also mentioned that hostels appealed to 35% solo travellers because they liked the communal aspect, whereas 29% chose them solely because they were cheaper than other options. I have been to the best and worst hostels around the world, and I loved and hated them in equal measure. I believe that as you grow up, your tolerance to noise, wild sex above your head and disgusting bathrooms, lowers month by month. For me, for example, I’m done with hostels, it’s either hotels, shared accomodation or housesitting.
2 THE LOCAL FEEL: AIRBNB 1 vs HOTELS 1
When Airbnb was launched back in 2008, it was meant to be a social enterprise, a way for travellers to connect with their hosts and learn about their destination once they got there. Personally, I had various experiences: if on my first Airbnb’s stays I had lovely hosts opening the door for me and telling me everything about the area, sometimes even while sharing a meal together, the most recent experiences have been different. As Airbnb grows and becomes more and more structured, hosts also have become more structured and organised. Some of them have several properties, cleaners and key boxes. They no longer welcome their guests but they might leave a note, the wifi password and a map of the city. So are we going back to the hotel concierge for gret info? Are we looking at blogs? Where is Airbnb USP gone? Where do we find that human interaction?
My point goes to hotels and my most recent assignment as a writer for Arrivedo for whom I create neighbourhood guides is a proof of that. Hotels now recognise the importance of giving more and above of the standard facilities. Travellers are seeking unique travel experiences and some hotels are starting picking up on. I had the pleasure to work with Accor Hotels which totally embraced the sharing economy while launching their latest brand Jo & Joe. Hotels chains are stepping into the millennial game, designing venues and hotels to appeals to millennial traveller
3 UNIQUE EXPERIENCES: AIRBNB 2 vs HOTELS 1
Elizabeth Lowrey, a principal and the director of interior architecture at Elkus Manfredi Architects, said that “People who choose Airbnb are seeking an intimate, non-manufactured experience. They want to be embedded in the fabric of a community, where they can feel the uniqueness of place”. This was/is Airbnb’s USP and sometimes you still get to meet your host who will take you around and show you the best bits of his/her town. It’s rare, but when it happens, it’s magic.
4 LOCATION: AIRBNB 3 vs HOTELS 2
I’ll admit it. Sometimes, I’ve stayed at Airbnb s which looked and were fabolous but where far, far away from the main attractions. It’s common for hotels to be usually positioned in the most sought after areas: business, fashion or entertainement districts are normally filled with hotels rather than private properties, so depending on your preferences you can either chose to stay at a hotel or a airbnb in te various cities.
5 PRICE: AIRBNB 3 vs HOTELS 2
Hotels argued that the reason why some people where choosing airbnb vs hotels was the price difference, and I would say that this Schofields analysis is quite accurate. Why would I pay more to stay at a hotel where I have to wake up at a certain time to get breakfast or where wif-fi is only in the lobby, when for a lower price I can normally get a kitchen and fiber optic internet throughout my airbnb? It’s a tough question and sometimes I struggled myself, but I’ve also been extremely lucky to stay and work with some of the best hotels in the world, from Relais & Chateaux, The Leela Palaces, Il Principe di Savoia and many others which all made me feel very at home.
6 INNOVATION: AIRBNB 3 – HOTELS 3
“The way this (new) consumers likes to travel is not to spend time in the guest room but to have access to communal spaces,” said Tina Edmundson, global brand officer of luxury and lifestyle brands at Marriott International, which just opened Moxy New Orleans.
What millenials and digital nomads (like me) are looking for are smart, keyless, innovative, uniquely designed and interenet-connected rooms with plenty of outlets for charging electronic devices.
CONCLUSIONS AIRBNB vs HOTELS
AIRBNB vs HOTELS: 3- 3 It’s a draw
Of course it is because both Airbnb and hotels are changing and adapting to this very fast-moving environment.
I was an early adopter of Airbnb, in fact I think that the San Francisco-based company combined with the explosion of low-cost airlines is what made me fall in love with travelling over a decade ago and it made it more accessible to me and other people who love travelling as much as I do. I was a host on Airbnb too for a while in London and I loved to share my home with travellers from all over the world.
As the sharing economy keeps growing around the world and travellers prefer to connect with locals and experience unique adventures on their travels, the hotel industry is taking the battle more seriously.
Times are changing…
The sharing philosophy is disrupting a solid industry as the hospitality one. I believe there is room for both (Airbnb and alike and hotels) to grow and to gain loyal customers. One thing is granted: change and adaption is necessary to stay on top of an everchanging culture and taste.
Airbnb needs to go back to its original purpose of being a point of contact between travellers and local hosts, while hotels need to go above and beyond offering beds and facilities to lure people in. Guests love comforts, but that is no longer enough. They want value for their money and certainly they are no longer willing to pay for basic services like wifi or a kettle in their room. Hotels should always offer those things that are harder to find in most airbnbs (generous breakfasts and SPA services) for free. The Airbnb vs Hotels battle is an interesting one and being a travel blogger I love to see the changes happening in the hospitality industry.
Finally, as I always say, I would never recommend something unless I’ve tried it myself – even when I write sponsored posts, they are 100% genuine and honest since my job is to give you, my beloved readers, the right information and tools to make your own decisions. So, after using Airbnb’s service now for several years, it’s a service I recommend wholeheartedly.
- If you want to learn how to sign up and use Airbnb for the first time, click here [you get €28 off on your first booking with this link].
- If you are a hotel, looking to get your own Arrivedo neighbourhood guide, social media strategy or professional photography, please connect with me by filling the form at the bottom of this page.
What do you think? Who deserves to win the Airbnb vs Hotels battle? Let me know in the comments below!